Delivery info


DELIVERY AND PAYMENT CONDITIONS:

    Your package is started on the next workday after placing the order. There is no delivery on Saturday and Sunday, we start package of the orders placed at the weekend only on Monday. Placing orders on these days delivery times are counted from Monday morning.

    Package deliveries to homes are conducted by International Post Office.

2.Delivery times and fees

Delivery time to European countries: 2-4 days outside Europe: 1-2 weeks

Fees

Europe


Outside Europe

up to €20

€4.5

up to €20

€5

up to €40

€ 6

up to €40

€7.5

up to €125

€ 10

up to €125

€9.9

up to €180

€9.9

up to €180

€10.9

Over €180 Free


You are asked to examine the package on delivering in front of the courier, and in case of damages observed on the packaging do ask for writing a report and refuse to take the package. We are not able to accept a post-delivery complaint without a report! Contact us.

 

2, On selecting Transfer to bank account you should start the transfer in 3 days! IMPORTANT! Give the order number on your transfer!!

In this case we can prepare and start your package only if the amount of money arrived!


3, Our delivery prices are gross amounts including VAT!


PAYMENT OPTIONS: 2 different payment options are:


1, By bank card through PAYPAL's safe and secure site!

2, By transfer to the webshop owner's bank account.

 

In the webshop you can pay in Euros, US dollars, British pounds.

 

1, By bank card through PAYPAL's secure site!

2, By transfer to the operator's bank account.


RIGHT OF WITHDRAWAL


The customer has the right to withdraw the purchase after placing the order but before delivery.

You can indicate this on the phone or in e-mail. In this case the customer is not obliged to pay any costs.

Right of withdrawal, proceedings and consequences:

If you wish to withdraw your purchase after the delivery of the package, you should do the following:

The first and the most important step is to contact us for fast action to inform us about your intent to send the item back.

The customer can withdraw the purchase in 14 workdays after delivery without a reason. Government Decree No 17 of 1999 (II.5.) on Contracts between distant parties is about its proceedings.The customer is to have the right of withdrawal from the day when he received the product.

According to the regulations the customer is to care of sending the product back.

You are to send back the product intact in the original packaging with the invoice to our address as a registered post.

On exercising the right of withdrawal the cost of sending back the product to the Operator should be paid by the customer, thus packages sent back post-paid or with excess postage!

We would like to raise our customers' attention that we will not accept any used, tried products and packages sent back without a receipt or invoice!


If the product is intact and was not used and tried on, our company shall send the total price of the product to your bank account, in 30 days after the product had arrived.

If you want to exercise your right of withdrawal, you can indicate it in either contact form.

E-mail: info@ightslove.com




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