RIGHT OF WITHDRAWAL
The customer has the right to withdraw the purchase after placing the order but before delivery.
You can indicate this on the phone or in e-mail. In this case the customer is not obliged to pay any costs.
Right of withdrawal, proceedings and consequences:
If you wish to withdraw your purchase after the delivery of the package, you should do the following:
The first and the most important step is to contact us for fast action to inform us about your intent to send the item back.
The customer can withdraw the purchase in 14 workdays after delivery without a reason. Government Decree No 17 of 1999 (II.5.) on Contracts between distant parties is about its proceedings.The customer is to have the right of withdrawal from the day when he received the product.
According to the regulations the customer is to care of sending the product back.
You are to send back the product intact in the original packaging with the invoice to our address as a registered post.
On exercising the right of withdrawal the cost of sending back the product to the Operator should be paid by the customer, thus packages sent back post-paid or with excess postage!
We would like to raise our customers' attention that we will not accept any used, tried products and packages sent back without a receipt or invoice!
If the product is intact and was not used and tried on, our company shall send the total price of the product to your bank account, in 30 days after the product had arrived.
If you want to exercise your right of withdrawal, you can indicate it in either contact form.